Every order ships with the service matching its shipping method: standard, express, pick-up point, international. You can use your own contracts or ours with GLS, CTT, UPS and DHL, which are usually cheaper thanks to our volume, and in your portal you see which carrier gets there first in each area.
Tracking on the order in your store, branded Sendcloud emails if you enable them, and our own tracking link with the status in the buyer’s language, where the parcel has been and the expected date.
Yes: it is registered in Sendcloud and labels are bought on your contract. You can also use ours, which are usually cheaper thanks to the volume of all our clients: compare them with your destinations and weights.
By the shipping method the buyer chose in your store: each method is matched to a specific Sendcloud service, whether standard, express, pick-up point or international. You can use your own contracts or ours with GLS, CTT, UPS, DHL and Correos Express, and your portal shows which carrier arrives first in each area.
Yes. Both are set up as Sendcloud services matched to your store’s shipping methods, and the order ships with the right label without you doing anything. You see the carrier status in your portal in real time and the buyer receives their tracking link.
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Delivery times for your online store
Delivery times an online store can promise in mainland Spain, the Balearics, the Canaries and Europe, what they depend on and how to measure them.
International shipping for your online store
International shipping for your online store: Portugal and all of Europe in 24 h with GLS, CTT Express and UPS Express, worldwide in 2–3 days, customs handled.
Shipping to the Canary Islands from the mainland
Shipping to the Canary Islands from mainland Spain: the paperwork, who pays IGIC and clearance, which carrier to use and how to avoid customs delays.
Pricing: how we charge
The items you pay for, each with its price in writing, and the full rate card within one working day.
Shall we talk about your logistics?
Tell us what you sell and how many orders you ship: you will get a proposal within one working day.