Vialog Fulfillment, e-commerce logistics

E-commerce logistics services

One provider for everything that happens after the sale. Pick what you need; stock and portal are the same for all of it.

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E-commerce logistics services: frequently asked questions

What services does an e-commerce logistics provider offer?

Everything that happens after the sale: receiving and storing your stock, picking and packing orders, shipping them with the right carrier and handling returns. On top of that come services per channel or order type, such as Amazon and marketplaces, international shipping, B2B orders to shops, and kitting or personalisation.

Can I sign up for only the logistics services I need?

Yes. Each service is charged by use (orders prepared, storage, returns, special operations), so you do not pay for what you do not do, and there is no lock-in. You can start with your website and later add Amazon, marketplaces, B2B or kitting on the same stock and the same portal, without changing provider.

How can I check that the logistics provider is doing a good job?

With evidence, not trust: at Vialog every line is verified by barcode, every order is filmed while being packed and then weighed, and every return and every inbound discrepancy comes with photos. It is all in your portal alongside the stock movement log, so you can check any order or unit whenever you like.

Shall we talk about your logistics?

Tell us what you sell and how many orders you ship: you will get a proposal within one working day.

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