Orders flow in from your store on their own, are grouped into picking waves by route, and every line is verified by scanning the barcode before the box is closed. If something does not match, the system will not let us continue.
The order arrives from your Shopify, WooCommerce, PrestaShop, Amazon or through the API. Stock is reserved instantly, the order joins a wave and the picker collects it following the warehouse route with a scanner.
At the packing desk every item is scanned again, weighed, boxed, inserts added (flyer, sample, card) and the carrier label is bought. Everything is recorded on video in case of a claim.
We do not prepare an order that is pending payment or one you have paused from the portal. We do not substitute one SKU for another without asking you. And we do not ship a partial order unless you authorise it.
What is included
Each carrier has its cut-off time at the warehouse; orders in before it ship that day. Exact times are agreed with you depending on the carriers and services you choose.
Yes. We keep your packaging, boxes and inserts as SKUs and add them according to your rules (by store, by order type or always).
The order is flagged as incomplete and you see it in your portal: you can wait for the inbound, ship what is there or cancel the line. Nothing ships partial without your say-so.
You may also like
Warehousing and logistics for online stores
Warehousing for online stores with stock by slot visible in your portal, receiving against the delivery note and cycle counts. Pay only for the space used.
E-commerce picking methods
E-commerce picking methods: by order, in waves or by zone, which suits your volume and lines, and where picking errors come from.
How to pack orders so they arrive intact
How to pack orders for your online store: right-sized box, void fill, tape and label to cut breakage and claims without raising shipping costs.
Logistics cost calculator: what does preparing an order cost you?
Logistics cost calculator: enter your orders, minutes, premises and packaging and compare your real cost per order with a provider. No sign-up.
Shall we talk about your logistics?
Tell us what you sell and how many orders you ship: you will get a proposal within one working day.