Vialog Fulfillment, e-commerce logistics

PrestaShop logistics and fulfillment

With a PrestaShop webservice key we read orders in the states you choose (paid, in preparation), return stock to the store and set tracking and the "shipped" state on dispatch.

States your way

Every PrestaShop store has its own order states. You choose which mean "prepare it", which is "cancelled" and which we set on dispatch. Combinations, packs and duplicate references are resolved at onboarding.

What is included

PrestaShop logistics and fulfillment: frequently asked questions

Which PrestaShop versions do you support?

From 1.6 onwards, including 8. If your store has modules that change the order flow, we review them with you before connecting.

Which PrestaShop order statuses do you use to prepare and ship?

Whichever you choose, because every PrestaShop store has its own. You tell us which statuses mean “prepare it” (for example, payment accepted or processing in progress), which one means “cancelled” and which we set on shipping, along with the tracking. It all runs through the webservice key, with no module to install.

How are PrestaShop combinations handled in the warehouse?

Each combination (size, colour or another attribute) is treated as its own SKU, with its own barcode and slot, and stock is sent back to the exact combination in your store. Packs and references sharing a code are sorted out once at onboarding, before the first order arrives.

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Tell us what you sell and how many orders you ship: you will get a proposal within one working day.

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